In the ever-evolving landscape of business operations, Global Capability Centers (GCC) have become integral to the growth and efficiency of multinational corporations. The shift towards Tier-2 cities for setting up GCCs has gained traction due to cost and talent advantages. In this blog, we’ll explore how Deqode, with a presence in cities like Indore and Pune, is playing a pivotal role in assisting companies to establish their GCCs in these promising locations.

Understanding the GCC Shift

Before delving into Deqode’s role, it’s essential to grasp the underlying reasons behind the trend of companies moving their GCCs to Tier-2 cities. The blog by EY highlights two key advantages: cost optimization and tapping into a talent pool. Tier-2 cities offer a lower cost of living, reduced operational expenses, and a robust ecosystem for businesses to thrive. Additionally, these cities are witnessing a surge in skilled professionals, making them fertile grounds for talent acquisition and development.

Why choose Tier-2 cities

Deqode: Bridging the GCC Gap

Deqode, a technology consulting and services company, has emerged as a reliable partner for organizations seeking to establish their GCCs in Tier-2 cities. Let’s explore how Deqode is contributing to this transformative journey.

1. Strategic Location Selection for the GCC

One of the initial challenges in setting up a GCC in a Tier-2 city is choosing the right location. Deqode conducts comprehensive research to identify cities like Indore and Pune, which offer a balanced mix of cost advantages and a skilled workforce. By strategically selecting these cities, Deqode sets the stage for success.

Tier 2 and Tier 3 cities in India offer a cost-effective advantage over metropolitan areas. Lower living costs and competitive labor rates make these cities an attractive choice for companies aiming to optimize operational expenses. Access to skilled talent at cost-efficient rates empowers businesses to achieve cost-effectiveness without compromising quality.

2. GCC Infrastructure Development

Establishing a GCC requires a robust infrastructure that aligns with global standards. Deqode works closely with organizations to design and create state-of-the-art facilities that meet the specific needs of each client. This includes everything from secure office spaces to advanced IT infrastructure.

The Indian government is actively investing in the infrastructure development of Tier 2 and Tier 3 cities. This includes improvements in connectivity, establishment of technology parks, and development of industrial zones. Such investments cultivate a favorable business environment and foster a conducive ecosystem for companies seeking to establish operations outside major urban centers.

However, the true essence of this transformation lies in the partnership between GCCs and the talents and companies from these Tier 2 and 3 cities. Together, they are paving the way for innovation, economic growth, and mutual prosperity.

3. Talent Sourcing and Development

These cities host a significant, often untapped, talent pool. The presence of educational institutions and training centers consistently produces skilled professionals across various fields. Expanding companies can tap into this diverse talent pool, including graduates with expertise in engineering, management, and specialized domains, to fulfill their workforce requirements.

Deqode understands that the heart of any GCC is its people. To harness the talent potential of Tier-2 cities, Deqode employs a multifaceted approach. They collaborate with local educational institutions to bridge the skills gap and cultivate a pipeline of skilled professionals. Moreover, Deqode facilitates talent recruitment, ensuring that companies have access to the right people for their operations.

Learn more: Role of Emerging Technologies and Talent in GCCs

4. Technology Enablement

In today’s digital age, technology is a driving force behind business success. Deqode leverages its technological expertise to empower GCCs with cutting-edge tools and solutions. This enables organizations to operate efficiently and remain competitive in the global market.

At Deqode, we are proud to be part of this transformation. With a deep-rooted presence in these cities, we have witnessed firsthand the tremendous potential that resides in the talents and companies here. As a Managed IT Services company, we are not just a service provider; we are an integral part of this ecosystem, bridging the gap between the aspirations of GCCs and the rich opportunities within Tier 2 and 3 cities.

5. Regulatory Compliance

Navigating the complex landscape of regulations and compliance is a daunting task for companies setting up GCCs. Deqode provides valuable insights and assistance to ensure that organizations remain compliant with local laws and international standards.

6. Ongoing Support

Deqode’s commitment doesn’t end with the establishment of a GCC. They offer ongoing support, including IT maintenance, talent development programs, and strategic guidance, to ensure that the center continues to thrive.


The shift of GCCs to Tier-2 cities is more than just a cost-saving measure; it’s a strategic move to tap into diverse talent pools and foster innovation. Deqode, with its presence in cities like Indore and Pune, is at the forefront of this transformative journey. Through strategic location selection, infrastructure development, talent sourcing, technology enablement, regulatory compliance, and ongoing support, Deqode is empowering companies to establish thriving GCCs in Tier-2 cities, embracing the advantages they offer.

As the business landscape continues to evolve, Deqode’s role in facilitating this shift will undoubtedly contribute to the success of companies in Tier-2 cities across the globe. With Deqode as a trusted partner, organizations can navigate this transition with confidence, reaping the benefits of cost efficiency and a skilled workforce while fostering growth and innovation.


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